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FAQ
FAQ
What is the bulk order policy?
What is the difference between PAL and NTSC ?
How can I use the balance point?
What is the Balance point?
How does MasterCard SecureCode work?
What is MasterCard SecureCode?
What are the possible reasons causing unsuccessful payment?
How can I track my parcel?
Does the DVDs have the special features and menu?
Can I see the real pics of the DVDs?
What is the bulk order policy?
We send the DVD and covers only , and you can package them when you get them .(This will greatly reduce our process time and shipping cost)

Shipping out in 24-48 hours guaranteed via EMS.

You need order at least 5 x of each single titles .and minimum order is 200 dvds .

The price is $2 each DVD

You can just click check out by western union to create the order and you can send payment by the above price policy.

Thank you so much and please feel free contact us if you meet any problems by email
What is the difference between PAL and NTSC ?
PAL format dvds are unable to be played by the U.S dvd players. But the NTSC format dvds are able to be played by all dvd players.This is very important for the U.S customers.
How can I use the balance point?
You can choose to use the balance point when checking out .For example ,if you have 10 point in your account ,and you have ordered 50 dvds ,you will need only to pay 140 USD when making payment .
What is the Balance point?
Balance point is our credit system ,if you received some dvds that can not be played or some other problems ,we will give you the same amount balance point ,you can use it to buy dvds from us free.
How does MasterCard SecureCode work?
Once you've registered and created your own private SecureCode, you will be automatically prompted by your financial institution at checkout to provide your SecureCode each time you make a purchase with aparticipating online merchant. Your SecureCode is quickly confirmed by your financial institution and then your purchase is completed. Your SecureCode will never be shared with the merchant. It's just like entering your PIN at an ATM.
What is MasterCard SecureCode?
MasterCard SecureCode is a new service to enhance your existing MasterCard account. A private code means added protection against unauthorized use of your card when you shop at participating online merchants.
What are the possible reasons causing unsuccessful payment?
 Here are the possible reasons:

The card used is not supported by the banks.;
The card issuers do not support the new standard Visa ;
The card used does not support online payment;
The card used is expiry, invalid or claimed for lost;
The card has no sufficient balance;
The wrong card number or PIN is input;
The wrong ID number is input;
The data transmission is timeout;
All these problems can usually be solved by contacting you card issue bank.
How can I track my parcel?
You can first login our website ,click"my account" ,and find your order ,if it shows"order tracking info" ,you will find your tracking number there ,if you are a US customer ,you can track in on www.usps.com ,if you are a UK customer ,you can track it on www.parcelforce.com,if you are located in other countries ,you can track it on www.TNT.com or http://www.ems.com.cn/english-main.jsp .
Does the DVDs have the special features and menu?
Yes ,the DVDs do have the special features and the menu.
Can I see the real pics of the DVDs?
Yes ,you can send us an email to our email address including the name of the movies you need to check ,and we will take the real pictures of it and email to you.
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